As Waters' publisher Incisive Media settles into its new downtown Manhattan office and gets to know its several hundred new colleagues formerly of legal publishing house ALM, one can't help reflect on the challenges of mergers and the sterling work that must have gone on behind the scenes to prepare for the successful integration of two 1,000-person corporate entities.
Merging two companies is a daunting task. From a technical and operations perspective, each company has different systems and processes for doing essentially the same tasks—such as content management, accounting, payroll and human resources. It can be a lengthy and arduous process to streamline these systems, to work out which ones to keep and which to retire, and then to transfer all the data from one system to another.
IT might be managed in an entirely different way from one firm to the other. A smaller firm might keep it informal and have a friendly face on hand at all times to assist with any IT problems. A larger company might have a sophisticated issue-logging system whereby users have to input an incident into an online helpdesk—although I’ve always wondered how people are supposed to do this if their problem is with the Internet connection itself.
Cultural integration is probably even more challenging—as one firm assumes another firm’s brand there is always a sense of lost identity and there will always be people who gripe about change. But change can be good. Mergers offer the opportunity to get a new perspective on the established way of doing things, and for each firm to benefit from the things the other does well.
Mergers and acquisitions have been a permanent feature on Wall Street for many years. But as top-tier banks lick their wounds and work out how to stay afloat after the last damaging year, many are choosing to let some of their acquired businesses go. Today’s Wall Street Journal reports that Lehman Brothers is considering selling off its asset management arm Neuberger Berman Management to private equity bidders, and last week UBS announced plans to separate its wealth management arm from the investment bank. After years of working to integrate, firms are now trying to decouple businesses, bringing about a whole new set of challenges.
Has your company recently undergone these kinds of changes? Waters wants to hear about your experiences.
(This article first appeared as the editor's letter for Waters News, our weekly email news alert. To subscribe to Waters News, please see the Free News Alert sign up tab on the right hand side of our homepage.)